Just a heads up to all of you audile customers!
If you used Audible services from March 10th, 2013 through August 17th, 2018, OR if you were gifted an Audible membership between August 11th, 2011 through August 17th, 2018, you may be eligible to receive free Audible audiobook credits as part of this Audible Class Action Settlement.
Who is eligible?
If you’re a regular class member or gift class member, you’ll receive an email from Audible within 90 days of approval indicating whether you are eligible to select audiobooks from the settlement catalog as part of the settlement. You will also receive the number of audiobooks you are eligible to select and instructions on how to select them.
- Credits Lost from Rollover Limit: Every regular class member who lost one or more paid membership credits from March 10th, 2013 through August 17th, 2018 due to rollover limits will be eligible to select one audiobook from the settlement catalog.
- Credits Lost from Cancellation: Every regular class member who lost one or more paid membership credits from March 10th, 2013 through August 17th, 2018 due to the cancellation of the member’s Audible membership will be eligible to select one audiobook from the settlement catalog.
- Lost Gift Membership Credits: Every gift class member who lost one or more Audible gift membership credits from August 11th, 2011 through August 17th, 2018 will be eligible to select one audiobook from the settlement catalog.
Also, any class member who lost five or more credits will be eligible to select one additional audiobook, for a total of up to 4 audiobooks. The settlement catalog will have at least 200,000 audiobook titles, will consist of titles that have the same general list pricing as Audible’s overall library, and will include certain celebrity narrations, exclusive content, award winners, and best sellers.
What are these lawsuits about?
These lawsuits challenge the sufficiency of the information provided to Audible customers about how membership credits work, claiming that customers may not understand that unredeemed credits are lost upon cancellation of a membership plan or upon reaching rollover limits and, for gift memberships, that credits expire following the end of the gift membership term.
The lawsuits also challenge the adequacy of information provided to Audible customers related to Audible’s practice of charging other credit or debit cards on file with a customer’s Amazon account if a customer’s primary card is declined.
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